EXPERIENCE

The company resource has 25 years of experience in the field of its operations.

QUALITY OBJECTIVES

  • Customer Satisfaction
  • Number of Nonconformities/Problem Notifications
  • Number of Successful Services per annum
  • Number of Business Audit Findings
  • Maintain good Safety Record
  • Employee Motivation

VALUES & PRINCIPLES

  • growth and prosperity
  • continuous improvement and innovation – life giving organisation
  • a drive to be world class in meeting customer needs and exceed expectation
  • to maintain the highest levels of professionalism and integrity
  • adoption of prevention based management systems supported by measurable strategic and operational objectives
  • strategic business alignment to relevant stakeholders i.e. government and global community
  • strategic partnership with leading institutes/businesses/countries

MISSION

At Booi Holdings we promise to consistently deliver world class quality products and supporting services that not only meet our customer needs but also exceed customer expectation. We’re dedicated to continuous quality improvement in the achievement of consistency, reliability and customer satisfaction.

SKILLS TRANSFER

  • To empower employees and utilize the highest levels of expertise, professionalism and service, based on a colour and gender preference, without compromising the satisfaction and success of the customer.
  • In line with the Government vision, BH will aligned itself with several skills transfer initiatives, and will, to date, outlined a comprehensive programme of training and people skills development within the company and externally.
  • BH fully supports the Employment Equity Bill, and understands the critical need to economically empower historically disadvantaged individuals, both through employment, and education, in order to build a sustainable and broad based economy. The company will map out a long-term strategy of steady organic growth and service expansion and will endeavour to empower, educate and uplift previously disadvantaged individuals.

POLICY

It is our policy to satisfy customer needs and stakeholders with:

  • good quality product and services which are cost effective
  • identifying and going into partnership with world class, competent and highly skilled people/institutes/businesses/counties
  • courteous, friendly and efficient communication
  • ensuring timeous and effective delivery of services